Privacy Policy for Swaaणि™ (a brand of M/s Sivatmika)

Effective Date: 15^th October 2023

1. Introduction

Swaaणि™, a brand of M/s Sivatmika, (“we,” “our,” or “us”) is committed to protecting the privacy of our customers and website visitors. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of personal information when you use our website and purchase our handloom pashmina and merino wool shawls, scarfs, and stoles (collectively referred to as “Products”). By accessing our website or purchasing our Products, you consent to the terms described in this Privacy Policy.

2. Information We Collect

We collect various types of information, including:

a. Personal Information

Contact Information: Name, email address, phone number, and shipping address.

Payment Information: Credit card or other payment details, as necessary to process your orders.

b. Non-Personal Information

Log Data: Information about your use of our website, such as your IP address, browser type, pages visited, and access times.

Cookies and Tracking Technologies: We use cookies and similar technologies to improve your browsing experience and collect data about your interactions with our website.

3. How We Use Your Information

We use the collected information for the following purposes:

a. Order Processing: To fulfill and manage your orders, including shipping and payment processing.

b. Customer Support: To respond to your inquiries, requests, and provide customer support.

c. Marketing: To send you promotional emails about our Products, offers, and updates (you can opt out at any time).

d. Analytics: To analyze website usage, trends, and improve our website’s functionality and content.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmitting data over the internet or storing data is entirely secure, and we cannot guarantee the security of your information.

5. Sharing Your Information

We may share your information with:

Service Providers: Third-party service providers who assist us in various operations, such as shipping, payment processing, and marketing.

Legal Compliance: When required by law, we may disclose your information to comply with a legal obligation or protect our rights, privacy, safety, or property.

6. Your Choices

You can manage your information and preferences as follows:

a. Access and Update: You can access, update, or correct your personal information by logging into your account on our website.

b. Unsubscribe: You can opt out of receiving promotional emails from us by following the unsubscribe instructions in the email.

7. Children’s Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16 years old. If you believe we have collected such information, please contact us, and we will take appropriate action.

8. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on our website with an updated effective date.

9. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us at:

Swaaणि™ (a brand of M/s Sivatmika)

Address 1: India – Village Laxmipur, 1 East Hope town, PO Umedpur, Jhajhra, Dehradun 248007 Uttarakhand, India

Address 2: US – 325 Berry street, San Francisco, California 94158 USA

Email: info@swaanni.com

Phone: +91 8374601206, +1 510 518 0416

10. Consent

By using our website and purchasing our Products, you consent to the terms outlined in this Privacy Policy.
Thank you for choosing Swaaणि™, a brand of M/s Sivatmika. We are committed to safeguarding your privacy and providing you with the best experience with our products.